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Online Well-Being

Supportive information environments and online self-help communities: their dynamics and their effect on well-being.

Supportive Information Environments (SIEs) are online spaces where people share personal experiences, look for information and give and receive support from others facing similar challenges.

Easy, on-demand and often anonymous communication can help people who struggle with face-to-face interaction. In the last decade this has fuelled the growth of online self-help groups, peer networks where people who have gone through a difficulty offer hope and support to others. Understanding how these interactions affect individuals and society is the first step towards strategies that enhance their benefits and mitigate their risks.

What we look at

Formation & evolution

The psychological and social mechanisms that make supportive communities emerge, grow and persist.

Impact on members

Whether, and how, taking part in a supportive environment improves the well-being of its members.

Early warning signals

Linguistic and behavioural cues that may anticipate the onset of distress, so that support can come earlier.

Objectives

  1. 1

    Understand the psychological and social mechanisms behind the formation and evolution of SIEs.

  2. 2

    Evaluate the impact of SIEs on the well-being of their members.

  3. 3

    Identify early warning signals that may indicate the onset of mental health issues.

Related publications

All publications
  1. Journal 2027

    PhDGPT: Measuring bias in academic mental health across quantised and uncensored LLMs

    Edoardo S. De Duro, Enrique Taietta, S. D’Alfonso, A. Bentenuto, Giulio Rossetti, and Massimo Stella
    Information Processing & Management, 64(2)
  2. Journal 2026

    Reddit Depression Communities as Spaces of Emotion Regulation: A Data-Informed Analysis of Coping and Engagement

    Virginia Morini, Salvatore Citraro, Elena Sajno, Maria Sansoni, G Riva, Massimo Stella, and Giulio Rossetti
    Future Internet, 18(4)
  3. Journal 2024

    Participant behavior and community response in online mental health communities: Insights from Reddit

    Virginia Morini, Maria Sansoni, Giulio Rossetti, Dino Pedreschi, and Carlos Castillo
    Computers in Human Behavior, 165
  4. Journal 2024

    Online posting effects: Unveiling the non-linear journeys of users in depression communities on Reddit

    Virginia Morini, Salvatore Citraro, Elena Sajno, Maria Sansoni, Giuseppe Riva, Massimo Stella, and Giulio Rossetti
    Computers in Human Behavior Reports, 17
  5. Preprint 2023

    Who can help me? Reconstructing users’ psychological journeys in depression-related social media interactions

    Virginia Morini, Salvatore Citraro, Elena Sajno, Maria Sansoni, Giuseppe Riva, Massimo Stella, and Giulio Rossetti
    arXiv preprint arXiv:2311.17684
  6. Journal 2022

    Cognitive network neighbourhoods quantify feelings expressed in suicide notes and Reddit mental health communities

    Simmi Marina Joseph, Salvatore Citraro, Virginia Morini, Giulio Rossetti, and Massimo Stella
    Physica A: Statistical Mechanics and its Applications
  7. Preprint 2021

    Cognitive network science quantifies feelings expressed in suicide letters and Reddit mental health communities

    Simmi Marina Joseph, Salvatore Citraro, Virginia Morini, Giulio Rossetti, and Massimo Stella
    https://arxiv.org/abs/2110.15269